Check out the frequently asked questions and find all the information you need about your stay at Hotel Bringué, in Ordino (Andorra): services, schedules, facilities and everything you need to plan your trip comfortably and without worries.
How can I book at Hotels Bringué?
You can easily make your booking through our official website, by phone, or by email. Booking directly with Hotels Bringué gives you access to better rates and more personalized service to help you plan your stay in Ordino, Andorra.
Can a booking be cancelled or modified?
To cancel or modify a booking, it is important to take into account the rate that was selected at the time of purchase.
- Flexible rates allow cancellations within the stated timeframe.
- Non-refundable rates cannot be cancelled or modified under any circumstances.
Do I have to pay in advance?
No prepayment is required. The cost of your stay is paid directly at the hotel. However, to confirm your booking, a bank card is required as a guarantee.
What are the check-in and check-out times at Hotels Bringué?
Check-in time is from 3:00 PM to 11:00 PM and check-out time is from 8:00 AM to 12:00 PM. For more information, please see the booking conditions.
What is the difference between Hotel & Spa Bringué and Hotel & Spa Xalet Bringué?
Hotel & Spa Bringué is a larger, Provençal-style property with a spa offering panoramic views. Hotel & Spa Xalet Bringué, on the other hand, is smaller, has a minimalist style, and features an indoor spa.
Both are part of Hotels Bringué group in Ordino, Andorra, and offer a relaxing and wellness experience in the heart of the mountains.
Is it possible to check in late or check out early?
Yes, late check-in is possible provided you notify us in advance so we can properly arrange your arrival. Similarly, if you need to check out before the scheduled time, you can arrange payment in advance to facilitate your check-out.
What are the restaurant hours at Hotel Bringué?
The catering service at Hotels Bringué operates according to the following schedule:
- Breakfast: from 7:45 a.m. to 10:15 a.m.
- Lunch: from 1:00 p.m. to 3:00 p.m.
- Dinner: from 8:00 p.m. to 10:00 p.m.
What is the hotel breakfast like?
Breakfast at Hotels Bringué is served buffet-style, with a wide variety of options to start the day with energy in the heart of the Ordino mountains, Andorra.
How do lunches and dinners work?
Lunch and dinner at Hotels Bringué are served with a daily set menu included in the room rate, prepared with quality products so you can enjoy the cuisine during your stay in Ordino, Andorra. Drinks are not included in the daily set menu.
Does the restaurant have a menu?
Yes. Hotels Bringué restaurant also offers an à la carte menu to complete your dining experience in Ordino.
Can I change the set menu to à la carte on a half-board basis?
No. At Hotels Bringué, the menu is not included in the half-board price and no compensation or discount is applied if a change is requested.
What options do I have if I only have breakfast included?
If you have only booked breakfast at Hotels Bringué, you can freely choose between the daily menu or à la carte at the restaurant during your stay in Ordino, Andorra.
Where are the Bringué Hotels located?
Hotels Bringué are located in the parish of Ordino, in the village of El Serrat, at an altitude of 1,600 meters, in a privileged high mountain environment in Andorra.
We are located:
- At the entrance to the Ordino Arcalís ski resort.
- Very close to the Sorteny Natural Park.
- Surrounded by iconic routes such as the Ferro Route.
In addition:
- We are just 16 km from Andorra la Vella and Escaldes-Engordany, about a 20-minute drive away.
- Hotels Bringué is connected to Ordino and the rest of the country by public transport every 30 minutes, from 07:30 to 22:30.
Are pets allowed at Hotels Bringué?
No, pets are not currently allowed at Hotels Bringué. This policy allows us to guarantee maximum comfort, hygiene, and well-being for all our guests during their stay.
What to do in Ordino in winter?
In winter, Ordino is an ideal destination to enjoy skiing and snowboarding in Ordino Arcalís, as well as activities such as snowshoeing, ski mountaineering and getaways among snowy landscapes in Andorra.
What to do in Ordino in summer?
In summer, the area around Hotels Bringué is perfect for enjoying hiking, cycling, mountain trails, nature and relaxation in one of the most beautiful areas of Ordino, Andorra.
How do I get to the Ordino Arcalís ski slopes?
Access to the Ordino Arcalís ski slopes is by private vehicle or via the resort's shuttle service. Hotels Bringué does not offer a private transfer service.
Is it necessary to bring special equipment?
Yes. If you are coming to Hotels Bringué in winter, we recommend accessing Ordino, Andorra with winter tires or chains, especially in case of snow.
Can ski passes be booked through the hotel?
Yes. At Hotels Bringué you can book packages with ski passes included through our website or request them by email to ski in Ordino Arcalís.
How are the ski passes delivered?
Ski passes booked with Hotels Bringué are delivered directly to your hotel for your convenience during your stay in Ordino.
Do you have ski equipment rental?
Yes. Hotels Bringué has its own Esports Bringué shop, where guests enjoy a 10% discount on ski equipment rental.
Do you offer services for skiers?
Yes. At Hotels Bringué we have ski storage facilities so you can conveniently store your equipment during your stay in Ordino, Andorra.
Does the hotel have parking?
Yes. Hotels Bringué offers free outdoor parking. Additionally, Hotel & Spa Bringué has indoor parking available for €20 per night.
Are there electric vehicle chargers in the parking lot?
Yes. Hotels Bringué has electric vehicle charging stations in the garage of Hotel & Spa Bringué. Access costs €20.
Does Hotels Bringué have a spa in Ordino, Andorra?
Yes. Both Hotels Bringué, in Ordino, Andorra, have a full spa with a dynamic pool, saunas, sensory showers and a relaxation area, ideal for completing a wellness getaway in the mountains.
Who can access the spa at Hotels Bringué?
The spa at Hotels Bringué is open to both hotel guests and external guests, always with prior booking.
How do I book the spa at Hotels Bringué?
Bookings for the spa at Hotels Bringué are made in advance by phone or email.
What are the spa's prices and opening hours?
Access to the spa at Hotels Bringué costs €25 for hotel guests and €30 for non-guests. Opening hours are from 3:00 PM to 9:00 PM.
Can children access the spa?
No. Access to the spa at Hotels Bringué is only permitted to those over 16 years of age.
Is there a pool outside the spa?
No. Hotels Bringué does not have any other swimming pools outside of the spa area.
Are massages offered at the spa?
Yes. Hotels Bringué offers massages for both guests and non-guests, in an environment designed for rest and well-being in Ordino, Andorra.
At Hotel & Spa Bringué it's possible to book duo massages. At Hotel & Spa Xalet Bringué massages are performed in individual cabins.
What experiences and places of interest can you discover near Hotels Bringué in Ordino, Andorra?
Staying at Hotels Bringué allows you to discover a wide variety of experiences surrounded by nature, mountain culture, and unique landscapes in Andorra. To help you plan your visit, we suggest three must-see routes:
- Route of lakes: Discover some of the country's most iconic lakes, such as the Tristaina Lakes, the Angonella Lake, the Estanyó Lake, the Blau Lake, Engolasters, and Pessons. Perfect routes for enjoying hiking and high mountain landscapes.
- Route of emblematic villages: Explore the charm of traditional towns such as Ordino, Llorts, Pal and Auvinyà, where you will find the most authentic essence of Andorra among nature, stone and tradition.
- Route of the viewpoints: Take in the best views in the country from the Tristaina Solar Viewpoint, the Roc del Quer, the Tibetan Footbridge or the Grau de la Llosa, ideal panoramic points for photography and contemplation of the landscape.
